Privacy Policy

Who we are

This Privacy Policy explains how Airy & Clear Cleaning LLC (“Airy & Clear,” “we,” “us”) collects, uses and protects your information when you visit our website, request a quote, or call or text us. We provide house cleaning services in Orlando, Kissimmee and Celebration, Florida. You can reach us at (863) 329-1158.

Information we collect

When you request a free quote, we collect what you enter in our form: your first and last name, email address, phone number and zip code. You can also choose to share your street address and apartment or unit number; details about your home, such as the number of bedrooms and bathrooms, approximate square footage, the rooms you want cleaned, how often you’d like us to come and the plan you’re interested in; whether you have pets; and any notes you add. If you call or text us, we receive your phone number and the content of your messages.

If you become a customer, we keep a payment card on file with our payment processor so we can charge it after each visit. We do not store full card numbers on this website.

How we use your information

We use your information to prepare and send your quote, schedule and provide your cleaning visits, contact you about your quote, appointments and service, answer your questions, and understand how our website and advertising are working so we can improve them.

Text messages

If you check the box on our quote form, you agree to receive text messages from Airy & Clear Cleaning LLC about your quote and scheduling. Opting in is optional: the box is unchecked by default, and you don’t need to agree to get a quote or book a cleaning. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also call us at (863) 329-1158. We do not share your mobile number or text message opt-in information with third parties or affiliates for their marketing or promotional purposes.

Cookies, analytics and advertising

We use Google Analytics to understand how visitors use our website, and Google Ads to measure and improve our advertising. We also use the Meta (Facebook) Pixel to measure our ads on Meta, and Contentsquare to understand how visitors move through our pages. These tools use cookies and similar technologies to collect information such as the pages you visit, the device and browser you use, your approximate location and how you arrived at our site. Each provider handles this information under its own privacy policy.

How to opt out: you can block or delete cookies in your browser settings; install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout; manage Google ad personalization at myadcenter.google.com; and manage Meta ad preferences in your Facebook or Instagram account settings.

We don’t sell your information

We do not sell or rent your personal information. We share it only with service providers that help us run our website and business (for example, our website, email and messaging providers), only as needed to provide those services, or when the law requires it.

How long we keep it and how we protect it

We keep your information only as long as we need it to provide our services, keep business records and meet legal requirements. We take reasonable steps to protect it, but no method of sending or storing information online is completely secure.

Updating or deleting your information

To ask us to update, correct or delete the information we have about you, call or text us at (863) 329-1158. We may need to confirm who you are before making changes.

Children

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Questions? Call or text Airy & Clear Cleaning LLC at (863) 329-1158.